Customs Brokerage Location Manager

Location: Cincinnati, OH
Customs Brokerage Location Manager
If you are a Licensed Customs Broker and you have the experience managing others, this may be the ideal career opportunity for you. We are looking for a highly motivated Manager who possesses excellent leadership and customer service skills.  This position is in Louisville, KY and you will be responsible for managing 6 direct reports. Service offerings include a full menu of logistics services which include Customs Brokerage, Freight Forwarding, Ocean, Air and Ground Transportation Services. 
  • Reporting to work in the Louisville, KY office daily.
  • Overseeing all the functions of the office including sales and operations.
  • Managing a staff of 6 direct reports.
  • Assisting with the identification and qualification of new business opportunities.
  • Participating in cold calls and d face-to-face meetings when necessary.
  • Making presentations to prospective customers on the company’s service offerings.
  • Retaining customers by solving problems directly or engaging the intra company resources.
  • Earning new business opportunities with existing customers through vertical growth opportunities by offering and by selling additional services.
  • Achieving and maintaining company business objectives and revenue goals.
  • Engaging with and collaborating with other departments and influencers to ensure excellent customer service.  
  • Customs Broker License (required)
  • Minimum of 1 to 2 years direct or indirect sales or business is a plus.
  • Freight Forwarding experience is a plus.
  • Strong interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Record of advising customers on compliance issues.  
  • Excellent verbal and written communication skills.
  • Willingness and ability to travel when necessary.
  • Solid experience with Microsoft Office and proficiency in the use of CRM’s
  • Ability to set priorities for self and direct repots.  
Compensation and Benefits:
  • Base pay can be negotiated on qualifications and experience. negotiable based on experience
  • Benefits covering medical/dental/Vision
  • Cell phone & Laptop.

NOW Hiring Heroes, Inc. (NHH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. In addition to federal law requirements, NOW Hiring Heroes, Inc. and all client companies of NHH comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training, etc.. For more information on NHH's EOE program or to report a violation, Follow this link

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