Senior Aerostat Field Services Representative

Location: Jacksonville, FL
Title: Senior Aerostat Field Services Representative
Location:  Jacksonville, FL
Salary:  Open
Primary responsibilities:
1) Conduct customer demonstrations. Responsible for the successful demonstration of Now Hiring Heroes, Inc client. Coordinate with internal departments and stakeholders.
2) Conduct customer training. Responsible for the end to end training curriculum for operator/customers and other Aerostat FSRs. This includes input, coordination and creation of manuals, training aides, mock ups and other necessary materials to support effective training.
Secondary responsibilities, when not actively preparing for, or conducting, remote training or other operations:
3) System maintenance, break/fix, building up of sub-systems, in coordination with engineering and production. Essentially, be a resource and perform tasks such as wiring, soldering, testing and working with vendors and suppliers as necessary.
4) Contributor to the design, packaging and capabilities of Drone Aviation's products and systems. Apply field experience and training experience to influence product direction.
5) STS REF liaison, interface with FSRs supporting Drone Aviation's systems to further apply lessons learned. Act in a pseudo business development role of solving challenges not being addressed by the existing product offering. e.g. counter-sUAS supplemental airborne sensors, etc.
It is expected the Senior FSR will have periodic travel within the USA. Approximately, but not limited to 10-14 days in a 6-8 week period. There may be international travel, durations of not more than 2-3 weeks and likely not more than once per year. Activities in the USA include; conducting customer demonstrations, training operators and attending trade shows.

NOW Hiring Heroes, Inc. (NHH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. In addition to federal law requirements, NOW Hiring Heroes, Inc. and all client companies of NHH comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training, etc.. For more information on NHH's EOE program or to report a violation, Follow this link

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