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IT Operations Manager - MSP Experience Required

Jacksonville, FL
Title: IT Help Desk Field Service Technician
Location: Jacksonville, FL
Compensation: $55,000 - $65,000 P/Y 

IT Operations Manager position will be based in Jacksonville, FL, and will be overall in charge of our client's Managed Service Provider program for multiple small and middle-market clients. The IT Ops Manager will oversee and lead in-house IT department personnel and field service technicians tasked with helping clients solve technical problems involving Windows PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers, and network gear.

Preferred Experience:
  • Windows PC's installation, set-up, troubleshoot and repair
  • Mac installation, set-up, troubleshoot and repair
  • Desktop applications installation, set-up, troubleshoot and repair
  • Anti-virus software installation, set-up, troubleshoot and repair
  • Windows servers installation, set-up, troubleshoot and repair
  • Smartphones installation set-up, troubleshoot and repair
  • Printer and network gear installation, set-up, troubleshoot and repair
  • Bachelors or Associates degree (with comparably work experience) in IT related field
  • Valid driver's license with no more than 2 points
  • 3-5 years leading and motivating a team
  • Reliable, team player and able to work with minimal supervision.
  • Ability to handle multiple projects
  • 3-5 years MSP Business to Business experience

Our client offers long term employment with a 34-year-old company that is continually growing. Great benefits with many extras. Health, dental, vision, 401k, paid holidays, vacation, and much more.
All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background check and drug test.

NOW Hiring Heroes, Inc. (NHH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. In addition to federal law requirements, NOW Hiring Heroes, Inc. and all client companies of NHH comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training, etc.. For more information on NHH's EOE program or to report a violation, Follow this link

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