Title: Delivery Specialist
Location: Santa Rosa, CA
Compensation: Negotiable based on experience
Military Veteran Preferred

ROLE SUMMARY:
The Delivery Specialist is the lifeline to our customers and business partners. Happy, Hungry, & Focused customer service is an absolute must as we expect this role to assist in building upon our wonderfully established relationships with our business partners/clients. The ideal candidate will have a minimum of 1 year of delivery/long haul driving experience, customer service experience, and a clean driving record.

WHAT YOU'RE GOOD AT:

• You are a proactive problem solver
• You are comfortable with technology and navigating untraveled roads
• You enjoy being in a company provided vehicle for 8+ hours per day
• You are comfortable with a flexible schedule and the opportunity to travel to territories outside your normal radius
• You have good judgement skills and are able to operate with discretion maintaining company confidentiality
• You have solid verbal and written communication skills which enable you to provide top notch customer service and connect with individuals at all levels

QUALIFICATIONS:

• Minimum 1 year of delivery
• Minimum 2 years of customer service experience
• Comfortable with technology and learning new apps and systems
• Flexible with handling continuous change
• Detail oriented and able to keep meticulous records of paperwork

ESSENTIAL RESPONSIBILITIES

• Make B2B deliveries daily to our valued clients.
• Make procurement/product pick ups from our business partners
• Manage inventory for deliveries and pick-ups
• Handle cash when picking up payment for accounts receivable
• Follow internal procedures and SOP's to keep cash organized and protected
• Complete daily reports associated with deliveries and pick-ups
• Provide outstanding business partner/client service
• Share product knowledge with business partners/clients as directed
• Commit to always demonstrating our core values: Happy, Hungry, Focused

• Project a professional image with attire, attitude and interactions
• Maintain company confidentiality
• Collaborate with sales team to assist with supporting delivery changes, sharing product issues, communicating payment matters, etc.
• Take on additional responsibilities as needed

PHYSICAL REQUIREMENTS:

• Able to drive a van and/or car for eight (8) – twelve (12) plus hours daily
• Able to lift, push, pull up to 50lbs daily
• Able to stoop, stretch, twist, bend, etc.
• Good vision and hearing
• Consistent, reliable, and punctual attendance for all scheduled shifts

#IND33

NOW Hiring Heroes, Inc. (NHH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. In addition to federal law requirements, NOW Hiring Heroes, Inc. and all client companies of NHH comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training, etc.. For more information on NHH's EOE program or to report a violation, Follow this link